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Online Ticket |
On-site Ticket |
| Period |
Cancellation can be made up to one hour before the relevant screening.
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How to Cancel
Purchase |
Cancellations can be made after logging in to
BIFAN's official homepage (mobile site included).
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Within Box Office operating hours.
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| Cancellation Fee |
If a cancellation is made on the screening date, a fee of KRW 1,000 will be added per cancellation.
- A fee will not be added if the cancellation is made on the day before the screening date
- Refunds and cancellations for personal reasons including loss, damage, condition, of any other mistakes about screening are not available.
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| Remarks |
- Partial cancellations are not allowed. If you wish to make a partial cancellation, you must cancel the ticket and make a new purchase.
- Tickets that have been issued after purchase can only be canceled at the box offices. The ticket that you wish to cancel must be presented.
- Tickets that have passed the expiry date for cancellations/refunds will not be eligible for cancellations/refunds.
- If tickets must be refunded due to circumstances on behalf of the festival, a 100% refund will be given at the box offices (only for ticket holders).
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